Every client is important to us. We prioritise communication. We endeavour to respond to all calls, emails, and enquiries on the same day. Our advice will also be delivered clearly and concisely.
Flexible opening hours
We understand our clients. Therefore, we offer pre 9am and post 5pm appointments. Appointments are also available Saturday mornings by prior arrangement.
Our aim is for 100% client satisfaction. Through investment in technology, we ensure our processes are efficient and the client journey is seamless.
See What Our Satisfied Clients Have To Say...
“Natalie was a pleasure to work with. She explained everything in plain English and made the process of making a Will much easier than expected. I highly recommend Welland Valley Legal”
Phil & Yvonne
“We required assistance with a probate application. Natalie made a particularly difficult time much easier for us by regularly communicating, providing updates and dealing with our matter in a sensitive yet professional manner throughout”
“It was refreshing to deal with a Solicitor who was not only knowledgeable but approachable and efficient too.”
“"Having recently started a family, it prompted us to consider making a Will and appointing a guardian for our child. We found Natalie to be approachable, explain everything clearly and she constantly kept us up to date with the status of our matter. The process was much easier than we anticipated"”
“Natalie was very professional, knowledgeable and very efficient. The whole process was very smooth and Natalie acted with integrity throughout. We would highly recommend Natalie’s services to all future clients. Natalie is friendly and approachable. We would not hesitate to use her again.”
“We first met Natalie when we attended a talk about Wills. Natalie is extremely well informed and very professional. We have already recommended her services to our neighbours and would highly recommend this company to anyone.”
“We visited Natalie during the free wills month. We chose Welland Valley Legal as they were also qualified to add trusts into our wills. Our first meeting was very intense with lots of information for us to take on board. Subsequent correspondence and our numerous questions and clarifications were dealt with very efficiently and quickly. A great service delivered with a very friendly, approachable professional.”
“Natalie was excellent from start to finish. Professional and efficient but friendly, with very clear advice about my options and how to proceed. First class service that I have already recommended to my elderly uncle. Thank you.”
“We used Natalie to update our Wills now that we are married. I was a little apprehensive doing this entirely remotely by video call and email, but it was actually a really quick and efficient way to do it and something I would highly recommend to others. Natalie was very helpful explaining changes in inheritance tax and other areas now we are married and succinctly answered our follow up questions by email afterwards. Really pleased we chose her.”
Regulated by Solicitors Regulation Authority
We set the rules that this firm and the solicitors who work for it must follow and will take action if these rules are broken.